Our products are guaranteed to be highest quality and shipped within 2-3
business days. Please contact us with any concerns or complaints and we'll
get right on it ASAP.
We have many happy ebay customers. Check our ebay store (link near
bottom left) and read our feedback. Also, check my website feedback via
the feedback link near the bottom of the menu on the left.
business days. Please contact us with any concerns or complaints and we'll
get right on it ASAP.
We have many happy ebay customers. Check our ebay store (link near
bottom left) and read our feedback. Also, check my website feedback via
the feedback link near the bottom of the menu on the left.
We understand how frustrating ordering online can be at times. We want to
make your ordering experience as painless as possible. To that end:
* Orders are accepted and processed in real-time on the website with Visa
or Mastercard. We also support payment via PayPal, or check/money
order through the mail.
* We are focused on customer service and promise to answer emails within
one business day of receipt. Waiting for days (or weeks!) to get a response
back from a vendor is inexcusable. We won't put anybody through that.
* Due to the nature of our products we cannot accept returns or issue
refunds. If a problem arises with an order please contact us at
customerservice@ohiotraders.com to discuss the situation. We always try
to be fair.
* International Customers: Please note that all international customers
order at their own risk. We cannot be held responsible for orders lost in
transit internationally, returned by customs or agricultural control or
destroyed due to the laws of your country. We rarely have problems with
international orders, but they do happen on occasion. Sometimes these
problems can be solved with our assistance. Feel free to contact us if a
problem arises where we can help. REFUNDS WILL NOT BE ISSUED FOR
INTERNATIONAL ORDERS CONFISCATED BY YOUR COUNTRY'S
CUSTOMS AUTHORITY.
make your ordering experience as painless as possible. To that end:
* Orders are accepted and processed in real-time on the website with Visa
or Mastercard. We also support payment via PayPal, or check/money
order through the mail.
* We are focused on customer service and promise to answer emails within
one business day of receipt. Waiting for days (or weeks!) to get a response
back from a vendor is inexcusable. We won't put anybody through that.
* Due to the nature of our products we cannot accept returns or issue
refunds. If a problem arises with an order please contact us at
customerservice@ohiotraders.com to discuss the situation. We always try
to be fair.
* International Customers: Please note that all international customers
order at their own risk. We cannot be held responsible for orders lost in
transit internationally, returned by customs or agricultural control or
destroyed due to the laws of your country. We rarely have problems with
international orders, but they do happen on occasion. Sometimes these
problems can be solved with our assistance. Feel free to contact us if a
problem arises where we can help. REFUNDS WILL NOT BE ISSUED FOR
INTERNATIONAL ORDERS CONFISCATED BY YOUR COUNTRY'S
CUSTOMS AUTHORITY.
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Ohiotraders Botanicals
Customer Service
Customer Service